Legal
Terms of service
Last updated: June 2026
Welcome to Northbound Supply Co.. These Terms of Service ("Terms") govern your access to and use of our website at buynorthbound.com and any purchases you make through it. By accessing or using our site, you agree to be bound by these Terms. Please read them carefully.
01
Acceptance of Terms
By accessing, browsing, or using the Northbound Supply Co. website, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must discontinue use of the site immediately.
We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the site following any changes constitutes acceptance of those changes. We recommend reviewing this page periodically.
02
Use of Site
You agree to use our website only for lawful purposes and in a manner that does not infringe on the rights of others or restrict their use and enjoyment of the site. Prohibited conduct includes but is not limited to:
- Using the site for any fraudulent or unlawful purpose
- Attempting to gain unauthorized access to any part of the site, server, or database
- Transmitting viruses, malware, or any other harmful code
- Scraping, harvesting, or collecting data from the site without written consent
- Impersonating any person or entity or misrepresenting your affiliation
We reserve the right to terminate access to any user who violates these Terms at our sole discretion.
03
Products and Pricing
We make every effort to display our products and their descriptions as accurately as possible. However, we do not guarantee that product descriptions, imagery, pricing, or other content on the site is complete, accurate, current, or error-free.
All prices are listed in US Dollars (USD) and are subject to change without notice. We reserve the right to correct any pricing errors and to cancel orders placed at incorrect prices, even after order confirmation has been sent.
Product availability is subject to change. We reserve the right to limit quantities, discontinue products, or refuse any order at our discretion.
04
Orders and Payment
When you place an order, you are making an offer to purchase. We reserve the right to accept or reject any order for any reason, including product availability, pricing errors, or suspected fraud.
Payment must be made at the time of purchase. We accept major credit cards, debit cards, and other payment methods as displayed at checkout. By submitting payment, you represent that you are authorized to use the payment method provided.
You are responsible for providing accurate billing and shipping information. We are not liable for delayed or failed deliveries caused by incorrect information.
05
Shipping
All orders qualify for free standard shipping within the contiguous United States. We also ship to select international destinations where additional shipping fees may apply.
Estimated delivery times are provided at checkout and are not guaranteed. Shipping times may vary based on carrier, destination, and external factors such as weather or customs processing.
Risk of loss and title for all products pass to you upon delivery to the carrier. We are not responsible for packages lost, stolen, or damaged in transit, though we will work with you and the carrier to resolve any issues.
06
Returns
We offer a 30-day return window on eligible physical products. Please review our Refund & Returns Policy for detailed information on eligibility, process, and timelines.
Digital products, including training programs, are non-refundable once access has been granted.
07
Product Terms
The following terms apply to each product offered through Northbound Supply Co.. By purchasing any product listed below, you agree to the terms specific to that item in addition to all general terms on this page.
Training Gear
Trail Duffel
SKU: NB-04
- Eligible for 30-day returns. Item must be unused and in original packaging.
- Lifetime hardware warranty on hardware components.
- Normal wear and tear, misuse, or modification voids the warranty.
- Free standard shipping. Return shipping is the buyer's responsibility unless the item is defective.
Field Backpack 28L
SKU: NB-12
- Eligible for 30-day returns. Item must be unused and in original packaging.
- Lifetime hardware warranty on hardware components.
- Normal wear and tear, misuse, or modification voids the warranty.
- Free standard shipping. Return shipping is the buyer's responsibility unless the item is defective.
Speed Jump Rope
SKU: NB-08
- Eligible for 30-day returns. Item must be unused and in original packaging.
- 1-year manufacturer warranty against defects.
- Normal wear and tear, misuse, or modification voids the warranty.
- Free standard shipping. Return shipping is the buyer's responsibility unless the item is defective.
Resistance Band Set
SKU: NB-06
- Eligible for 30-day returns. Item must be unused and in original packaging.
- 1 year warranty on hardware components.
- Normal wear and tear, misuse, or modification voids the warranty.
- Free standard shipping. Return shipping is the buyer's responsibility unless the item is defective.
Studio Training Mat
SKU: NB-14
- Eligible for 30-day returns. Item must be unused and in original packaging.
- 1-year manufacturer warranty against defects.
- Normal wear and tear, misuse, or modification voids the warranty.
- Free standard shipping. Return shipping is the buyer's responsibility unless the item is defective.
Recovery
Density Foam Roller
SKU: RC-01
- Eligible for 30-day returns. Item must be unused and in original packaging.
- 1-year manufacturer warranty against material and construction defects.
- Not intended as a medical device. Consult a healthcare professional for injury treatment.
- Free standard shipping. Return shipping is the buyer's responsibility unless the item is defective.
Trigger Massage Ball
SKU: RC-02
- Eligible for 30-day returns. Item must be unused and in original packaging.
- 1-year manufacturer warranty against material and construction defects.
- Not intended as a medical device. Consult a healthcare professional for injury treatment.
- Free standard shipping. Return shipping is the buyer's responsibility unless the item is defective.
Mobility Strap System
SKU: RC-03
- Eligible for 30-day returns. Item must be unused and in original packaging.
- 1-year manufacturer warranty against material and construction defects.
- Not intended as a medical device. Consult a healthcare professional for injury treatment.
- Free standard shipping. Return shipping is the buyer's responsibility unless the item is defective.
Cold Therapy Wrap
SKU: RC-04
- Eligible for 30-day returns. Item must be unused and in original packaging.
- 1-year manufacturer warranty against material and construction defects.
- Not intended as a medical device. Consult a healthcare professional for injury treatment.
- Free standard shipping. Return shipping is the buyer's responsibility unless the item is defective.
Hydration
Vault 32oz Insulated Bottle
SKU: HY-01
- Eligible for 30-day returns. Item must be unused and in original packaging.
- 1-year manufacturer warranty against material and construction defects.
- Not dishwasher safe unless stated in product specifications.
- Free standard shipping. Return shipping is the buyer's responsibility unless the item is defective.
Travel Tumbler 20oz
SKU: HY-02
- Eligible for 30-day returns. Item must be unused and in original packaging.
- 1-year manufacturer warranty against material and construction defects.
- Not dishwasher safe unless stated in product specifications.
- Free standard shipping. Return shipping is the buyer's responsibility unless the item is defective.
Shaker 24oz Vortex
SKU: HY-03
- Eligible for 30-day returns. Item must be unused and in original packaging.
- 1-year manufacturer warranty against material and construction defects.
- Not dishwasher safe unless stated in product specifications.
- Free standard shipping. Return shipping is the buyer's responsibility unless the item is defective.
Supplements
The following general terms apply to all supplements sold by Northbound Supply Co.: Dietary supplements are not intended to diagnose, treat, cure, or prevent any disease. These statements have not been evaluated by the Food and Drug Administration. Consult your physician before starting any supplement regimen. Results may vary. All supplements are manufactured in a cGMP-certified facility and third-party tested.
Sleep Formula
SKU: SP-01 · 30 per bottle · Vegetarian capsules (2 per serving)
- Opened bottles are non-returnable for hygiene and safety reasons.
- Unopened bottles eligible for return within 30 days of delivery.
- Subscribe & Save orders auto-renew at the selected interval (30, 60, or 90 days). Subscribers receive 15% off each shipment. You may cancel, pause, or modify your subscription at any time before the next billing date.
- Tiered pricing is available for multi-bottle purchases. Volume discounts are applied at checkout.
- Free standard shipping.
Omega-3 Fish Oil
SKU: SP-02 · 60 per bottle · Softgels (1 per serving)
- Opened bottles are non-returnable for hygiene and safety reasons.
- Unopened bottles eligible for return within 30 days of delivery.
- Subscribe & Save orders auto-renew at the selected interval (30, 60, or 90 days). Subscribers receive 15% off each shipment. You may cancel, pause, or modify your subscription at any time before the next billing date.
- Tiered pricing is available for multi-bottle purchases. Volume discounts are applied at checkout.
- Allergen notice: Contains Fish (Anchovy).
- Free standard shipping.
Ashwagandha
SKU: SP-03 · 30 per bottle · Veggie capsules (2 per serving)
- Opened bottles are non-returnable for hygiene and safety reasons.
- Unopened bottles eligible for return within 30 days of delivery.
- Subscribe & Save orders auto-renew at the selected interval (30, 60, or 90 days). Subscribers receive 15% off each shipment. You may cancel, pause, or modify your subscription at any time before the next billing date.
- Tiered pricing is available for multi-bottle purchases. Volume discounts are applied at checkout.
- Free standard shipping.
Mind Matrix
SKU: SP-04 · 30 per bottle · Capsules (1 per serving)
- Opened bottles are non-returnable for hygiene and safety reasons.
- Unopened bottles eligible for return within 30 days of delivery.
- Subscribe & Save orders auto-renew at the selected interval (30, 60, or 90 days). Subscribers receive 15% off each shipment. You may cancel, pause, or modify your subscription at any time before the next billing date.
- Tiered pricing is available for multi-bottle purchases. Volume discounts are applied at checkout.
- Allergen notice: Contains Soy.
- Free standard shipping.
Positive Mood
SKU: SP-05 · 30 per bottle · Capsules (1 per serving)
- Opened bottles are non-returnable for hygiene and safety reasons.
- Unopened bottles eligible for return within 30 days of delivery.
- Subscribe & Save orders auto-renew at the selected interval (30, 60, or 90 days). Subscribers receive 15% off each shipment. You may cancel, pause, or modify your subscription at any time before the next billing date.
- Tiered pricing is available for multi-bottle purchases. Volume discounts are applied at checkout.
- Free standard shipping.
Daily MultiVitamin
SKU: SP-06 · 30 per bottle · Capsules (2 per serving)
- Opened bottles are non-returnable for hygiene and safety reasons.
- Unopened bottles eligible for return within 30 days of delivery.
- Subscribe & Save orders auto-renew at the selected interval (30, 60, or 90 days). Subscribers receive 15% off each shipment. You may cancel, pause, or modify your subscription at any time before the next billing date.
- Tiered pricing is available for multi-bottle purchases. Volume discounts are applied at checkout.
- Free standard shipping.
Training Programs
90-Day Performance System
Code: PRG-01 · Monthly
- Digital product delivered electronically. Access is granted immediately upon purchase.
- Non-refundable once access has been granted.
- For personal use only. Redistribution, resale, or sharing is prohibited.
- Results depend on individual effort, consistency, and adherence to the program.
Complete Training Blueprint
Code: PRG-02 · Monthly
- Digital product delivered electronically. Access is granted immediately upon purchase.
- Non-refundable once access has been granted.
- For personal use only. Redistribution, resale, or sharing is prohibited.
- Results depend on individual effort, consistency, and adherence to the program.
Mobility Masterclass
Code: PRG-03 · 6 weeks
- Digital product delivered electronically. Access is granted immediately upon purchase.
- Non-refundable once access has been granted.
- For personal use only. Redistribution, resale, or sharing is prohibited.
- Results depend on individual effort, consistency, and adherence to the program.
Digital Resources
Training Journal
Type: Journal
- Delivered electronically as a downloadable PDF.
- Non-refundable once downloaded.
- For personal use only. May not be redistributed, resold, or shared.
Mobility Field Guide
Type: Guide
- Delivered electronically as a downloadable PDF.
- Non-refundable once downloaded.
- For personal use only. May not be redistributed, resold, or shared.
Recovery Blueprint
Type: Planner
- Delivered electronically as a downloadable PDF.
- Non-refundable once downloaded.
- For personal use only. May not be redistributed, resold, or shared.
Hydration Handbook
Type: Guide
- Delivered electronically as a downloadable PDF.
- Non-refundable once downloaded.
- For personal use only. May not be redistributed, resold, or shared.
Meal Prep Playbook
Type: Recipes
- Delivered electronically as a downloadable PDF.
- Non-refundable once downloaded.
- For personal use only. May not be redistributed, resold, or shared.
Program Selection Guide
Type: Guide
- Delivered electronically as a downloadable PDF.
- Non-refundable once downloaded.
- For personal use only. May not be redistributed, resold, or shared.
08
Intellectual Property
All content on this website, including but not limited to text, images, graphics, logos, product designs, training programs, and software, is the property of Northbound Supply Co. or its content suppliers and is protected by United States and international copyright, trademark, and intellectual property laws.
You may not reproduce, distribute, modify, display, perform, or otherwise use any content from this site without our prior written permission. Unauthorized use may violate applicable laws and result in legal action.
09
Limitation of Liability
To the fullest extent permitted by applicable law, Northbound Supply Co., its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the site or any products purchased through it.
Our total liability for any claim arising from a purchase shall not exceed the total amount you paid for the product(s) in question. This limitation applies regardless of the legal theory on which the claim is based.
Some jurisdictions do not allow limitations on implied warranties or the exclusion of certain damages. If these laws apply to you, some or all of the above limitations may not apply.
10
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States. Any disputes arising under or related to these Terms shall be resolved in accordance with applicable federal and state laws.
11
Contact
If you have any questions about these Terms of Service, please contact us:
Northbound Supply Co.